Support
Last updated April 23, 2026
Need help with Lightning Tracker? Email [email protected] and include your device model, operating system version, and a short description of the issue.
Common topics
- Alerts not arriving: confirm notifications are enabled in iOS or Android Settings and that Lightning Tracker can run in the background.
- Location-based features missing: allow location access for the app. Nearby strike distance and live alerting depend on it.
- Subscription restore: open the paywall and use Restore Purchases. If restore still fails, contact support and include your store receipt country.
- Privacy or data requests: use Delete My Data or email [email protected].